Extracts of Ecommerce Expertise
“For you to achieve your goals, visitors must first achieve theirs.”
"When you say it, it’s marketing. When your customer says it, it’s social proof.”
“If you don’t have a strategy, you’re part of someone else’s strategy.”
“E-commerce as a term will become obsolete in five or six years.”
Neil Blumenthal (Warby Parker)
"The U.S. has more broadband subscribers than any country other than China. Americans rank at the top in their use of the web, and numerous studies validate that the U.S. is a global innovation powerhouse. The leading Internet and e-commerce companies are located here."
Michael K. Powell
"Your brand is what people say about you when you’re not in the room. If you build a great experience, customers tell each other about that. Word of mouth is very powerful."
Jeff Bezos (CEO & President of Amazon.com)
"Your most unhappy customers are your greatest source of learning."
"Communications is at the heart of e-commerce and community."
"Be influenced by nothing but your clients interests."
Arthur C. Neilsen
"Build a platform – prepare for the unexpected… …And you’ll know you’re successful when the platform you've built serves you in unexpected ways."
Pierre Morad Omidyar (Founder & Chairman of Ebay)
Sarah Woodjetts Internet Expert and Ecommerce Consultant blogs on the internet and ecommerce.
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